Refund policy
We have a 7-day return policy, which means you have 7 days after receiving all items in your order to request a return. If your order is shipped in multiple packages, the 7- day return period begins on the date the final package in that order is delivered.
To request a return within the applicable 7-day return period, contact us at customersupport@shopfortywear.com. Once your return is approved, you will receive specific instructions that includes the "Return Authorization" number, along with the correct return address. Do not send your return to the address shown on your original package unless specifically instructed to do so. Items returned without an authorization number will not be accepted.
Extended Return Protection with Redo: Customers who select the optional "Free Returns & Package Protection" by Redo at checkout may return eligible items within 30 days of delivery and receive covered return shipping at no additional cost. This protection also provides coverage for packages that are lost, stolen, or damaged during shipping, subject to Redo's terms and coverage. The Redo option must be selected at the time of checkout to receive these benefits.
Customers who do not select Redo at checkout are subject to Forty Wear's standard 7-day return policy described above and are responsible for obtaining and paying for their own return shipping label and associated cost.
Return Condition Requirements: To be eligible for a return, merchandise must be in its original condition and original packaging, unworn, unused, and unwashed, with all original tags attached. Items must be free of stains, makeup, deodorant marks, perfume or other odors, smoke, pet hair, or other signs of wear or use. Items that do not meet these requirements may not be accepted for return. Proof of purchase is also required.
You may always contact us for any return question at: customersupport@shopfortywear.com.
Damages and issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Under Forty Wear's standard 7-day return policy, certain items are non-returnable, including bodysuits, intimates/lingerie, swimwear, and jewelry. Items marked "Final Sale" and gift cards are also non-returnable and cannot be refunded, exchanged, or redeemed for cash.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. Please allow 5-7 business days after your returned merchandise is received for inspection and review of your refund eligibility. If approved, the eligible refund amount will be issued to your original payment method within 10 business days of approval. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at customersupport@shopfortywear.com.